Support

Need help with VIA?

New to VIA? Read Getting Started.

For individual workflows, browse the VIA 2.0 User Guide, including permissions, templates and exporting your survey.

Contact

Email support@codeworkshop.co.uk.

When reporting a problem, please include the VIA version, your iPhone model and iOS version, together with a short description of what happened.

Location permissions

VIA requires location access for positioning, navigation and survey recording. Enabling Auto Capture also requests background location permission. Before relying on locked-screen recording, follow the device check in Automatic Recording.

Privacy

For information about how VIA handles location, mapping, clipboard and survey information, read the VIA Privacy Policy.